topic Re: Can't contact sky in Broadband

Can't contact sky

Ultan12 — Wed, 06 Nov 2024 08:36:39 GMT

Does anyone please have a working telephone number for sky (Republic of Ireland)?? My house has been left for almost a week with no broadband and no contact from sky, high levels of incompetence from the sky team and I can't seem to find a working contact number for them anywhere.

Re: Can't contact sky

Daniel0210 — Wed, 06 Nov 2024 09:14:18 GMT

@Ultan12
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Note: if your services are restricted due to a missed payment/s any calls will only prompt you to pay what you owe.

Re: Can't contact sky

bittihuduga — Wed, 06 Nov 2024 11:22:08 GMT

sorry cant find 0818 number on the page mentioned above.

i can see 0333 number

Re: Can't contact sky

Daniel0210 — Wed, 06 Nov 2024 11:23:44 GMT

@bittihuduga wrote:

sorry cant find 0818 number on the page mentioned above.

i can see 0333 number

@bittihuduga

As instructed in the post you need to change the flag in the corner to the ROI flag.

Re: Can't contact sky

bittihuduga — Wed, 06 Nov 2024 11:25:58 GMT

thanks..it was in ROI

it could be that my ip is still in UK (my main problem to contact sky cc)

i changed location few times and then it showed up

thank you