https://helpforum.sky.com/t5/Broadband/Hub-6/m-p/4809911#M436085 I was sent the new hub 6 and after plugging it in, I kept getting a flashing red and green light and my devices wouldn't stay connected. What am I doing wrong and can I get an engineer out to sort the problem as I'm disabled and can't keep getting up and down to the box Many thanks Wed, 06 Nov 2024 08:35:49 GMT Beth_louise185 2024-11-06T08:35:49Z https://helpforum.sky.com/t5/Broadband/Hub-6/m-p/4809911#M436085 I was sent the new hub 6 and after plugging it in, I kept getting a flashing red and green light and my devices wouldn't stay connected. What am I doing wrong and can I get an engineer out to sort the problem as I'm disabled and can't keep getting up and down to the box Many thanks Wed, 06 Nov 2024 08:35:49 GMT https://helpforum.sky.com/t5/Broadband/Hub-6/m-p/4809911#M436085 Beth_louise185 2024-11-06T08:35:49Z https://helpforum.sky.com/t5/Broadband/Hub-6/m-p/4811221#M436484 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239385">@Beth_louise185</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 07 Nov 2024 10:14:05 GMT https://helpforum.sky.com/t5/Broadband/Hub-6/m-p/4811221#M436484 Mr+Flibbles+86 2024-11-07T10:14:05Z