topic Re: Internet not working in Broadband

Internet not working

tehfu — Tue, 05 Nov 2024 23:26:48 GMT

WiFi tests are all saying there is no problem, but I have no internet connection

Re: Internet not working

Fbh — Tue, 05 Nov 2024 23:34:54 GMT

I have the same problem. Ran all their tests, results say all is good but I don't have internet anymore. I'm based in Reading.

very frustrating as there's no one from Sky to talk.

Re: Internet not working

Christ447 — Tue, 05 Nov 2024 23:51:48 GMT

Same problem in Shropshire. Really poor and slow connection. My checked speed from this morning is 4.8mbs instead of 60.... Yet says no problems!

Re: Internet not working

IanW73 — Tue, 05 Nov 2024 23:55:37 GMT

Loads of us in Chester with Sky Fibre and no service at all - dead. Someone rang them and we have been told it will be up to 48 hours for service to resume.

Re: Internet not working

jenimrya — Wed, 06 Nov 2024 01:14:59 GMT

Message saying Internet is down

Re: Internet not working

NoName80 — Wed, 06 Nov 2024 01:19:34 GMT

Absolutely disgusting service from sky all tests states there is no issue yet, there is no internet connection at all 2 green and 2 amber lights i reset the router now 2 green 1 amber, this is happening in london

Re: Internet not working

jenimrya — Wed, 06 Nov 2024 01:23:01 GMT

2 green light and 1 orange

Re: Internet not working

jrbb39 — Wed, 06 Nov 2024 01:27:34 GMT

Same issue in Wiltshire, all test say no problem.

Re: Internet not working

AA23 — Wed, 06 Nov 2024 01:46:29 GMT

I have the same issue no connection to internet