topic Re: Wifi connection in Broadband

Wifi connection

Jazz6 — Mon, 04 Nov 2024 11:24:42 GMT

I have had sky broadband for almost 2 months now, it drops out more than it does work. I follow the steps advised and it works for a moment then drops out again. Please can someone look into this.

Re: Wifi connection

Addie15 — Tue, 05 Nov 2024 09:05:08 GMT

Hi there, @Jazz6. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi connection

Tom-W19 — Thu, 07 Nov 2024 10:07:02 GMT

Hi @Jazz6

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.