topic Re: WiFi light going off and on in Broadband

WiFi light going off and on

Bish2 — Mon, 04 Nov 2024 17:23:31 GMT

My middle green light on the router keeps going out then flashing orange before returning to normal, 24 tines last week and 6 times today already, thus has been going on 9 months we have had around 10 Openreach visits and 20 sky visits but they cannot find anything wrong

Re: WiFi light going off and on

Addie15 — Tue, 05 Nov 2024 08:59:32 GMT

Hi there, @Bish2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi light going off and on

Tom-W19 — Thu, 07 Nov 2024 10:10:47 GMT

Hi @Bish2

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.