topic Issues in Broadband

Issues

Kareng2911 — Mon, 04 Nov 2024 11:04:19 GMT

Working from home Ian's on other speed test only getting 4.29 download and 0.58 upload systems and apps continually freezing or not loading have rebooted router and no improvement want help

Re: Issues

Addie15 — Tue, 05 Nov 2024 09:06:37 GMT

Hi there, @Kareng2911. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issues

Tom-W19 — Thu, 07 Nov 2024 10:06:34 GMT

Hi @Kareng2911

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.