topic Re: WiFi Issues in Broadband

WiFi Issues

Mark1978a — Sun, 03 Nov 2024 17:35:59 GMT

My broadband keeps dropping and has got worse over last week or so. It is pretty much unusable over weekend.

Re: WiFi Issues

Addie15 — Mon, 04 Nov 2024 08:45:13 GMT

Hi there, @Mark1978a. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi Issues

Addie15 — Wed, 06 Nov 2024 09:01:44 GMT

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.