https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807745#M435518 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4236482">@SianF1</a></SPAN>.</P> Mon, 04 Nov 2024 08:33:58 GMT Addie15 2024-11-04T08:33:58Z https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807691#M435497 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0145.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/105187iA105BFD7D052F02A/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0145.jpeg" alt="IMG_0145.jpeg" /></span></P><P> </P><P>My broadband keeps going down around three times a day. I've reset the hub and done a few diagnostics. There's nothing wrong according to the diagnostics but the Internet light disappears and connection drops &nbsp;and I can't connect to the Internet.&nbsp;</P> Mon, 04 Nov 2024 06:30:29 GMT https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807691#M435497 SianF1 2024-11-04T06:30:29Z https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807704#M435503 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4236482">@SianF1</a>&nbsp;you need to report tge issue to Sky so they can check out the cause and see what can be done so I have escalated your post&nbsp;to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.</P> Mon, 04 Nov 2024 07:08:36 GMT https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807704#M435503 Chrisee 2024-11-04T07:08:36Z https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807745#M435518 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4236482">@SianF1</a></SPAN>.</P> Mon, 04 Nov 2024 08:33:58 GMT https://helpforum.sky.com/t5/Broadband/My-internet-keeps-going-down/m-p/4807745#M435518 Addie15 2024-11-04T08:33:58Z