topic Re: 5GHz and 2.4GHz connections in Broadband

5GHz and 2.4GHz connections

Kalel2412 — Sun, 18 Aug 2024 19:08:36 GMT

I would like to buy a wireless doorbell camera however the ones within my price range don't support 5GHz. Will running 5GHz and 2.4GHz affect the speed of my Internet connection?

Re: 5GHz and 2.4GHz connections

Highlinder — Mon, 19 Aug 2024 11:35:16 GMT

@Kalel2412 Depends on the router that you might have to split the Wi-Fi frequencies. Do you have a black or white router from Sky?

Re: 5GHz and 2.4GHz connections

CarolSummers — Sun, 03 Nov 2024 14:05:07 GMT

I have a white new sky router and trying to find the answer to this

Re: 5GHz and 2.4GHz connections

TimmyBGood — Sun, 03 Nov 2024 14:12:53 GMT

@CarolSummers

It's not possible to unsynchronize and rename the wireless bands on a Max Hub: the most which can be done is to temporarily disable the 5Ghz band using the Hub administration settings in the My Sky app.

Re: 5GHz and 2.4GHz connections

CarolSummers — Sun, 03 Nov 2024 14:20:13 GMT

Canyon tell me how you disable the 5GHz in the app? I can't see this anywhere.

Re: 5GHz and 2.4GHz connections

TimmyBGood — Sun, 03 Nov 2024 14:31:50 GMT

@CarolSummers

The Sky instructions are:

Open the My Sky app.

Tap Product Settings on Home or the Broadband tab.

Tap Sky Max Hub.

Tap WiFi Settings then Advanced settings.

Tap Disable WiFi.

Disable WiFi page in My Sky

You can switch off WiFi bands, but this can reduce WiFi coverage in your home and can disconnect some devices.

6. Tap Sky Max Hub from the Disable network list.

7. Toggle 2.4 GHz or 5GHz to off.

Good to know: If you turn off both, it’ll disconnect all WiFi connected devices including Sky Max Pods. You won’t be able to reconnect your devices with WiFi - you’ll need to use an Ethernet cable instead.