topic Re: Sky Broadband in Broadband

Sky Broadband

Fred63 — Fri, 01 Nov 2024 17:59:13 GMT

Hi. I'm trying to order sky broadband to consolidate all bills. Problem is Sky won't take order until current provider service is expired. ( 4 weeks) If I wait until then to order from sky then I'll be without broadband until next available appointment which is currently approx 5 days which means I'll be without broadband until then? Surely I can make appointment for the day after the current service is disabled?

Re: Sky Broadband

TimmyBGood — Fri, 01 Nov 2024 18:26:16 GMT

@Fred63

That doesn't sound usual. Which is the current ISP, and does the Sky order involve a technology change (usually FTTC to FTTP)?

Re: Sky Broadband

Fred63 — Sun, 03 Nov 2024 13:52:31 GMT

No tech change. The Sky rep advised that you cannot place an order while current provider is still active. I was hoping that when my current service ceases, I would have Sky ready to install to have continuity. I will have to look at other options now.