topic Re: Internet in Broadband

Internet

Pruss — Sat, 02 Nov 2024 08:41:01 GMT

My internet keeps dropping out on a regular basis. the hubs lights (second from the left and far right) turn red.

Re: Internet

Addie15 — Sun, 03 Nov 2024 08:29:31 GMT

Hi there, @Pruss. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet

Addie15 — Tue, 05 Nov 2024 08:50:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.