topic Only getting 60 mb should be getting 300 in Broadband

Only getting 60 mb should be getting 300

ianbro — Sun, 03 Nov 2024 08:00:04 GMT

Slow very slow

Re: Only getting 60 mb should be getting 300

Shyly — Sun, 03 Nov 2024 08:02:17 GMT

Same here. My internet stops working every 10-20mins too seems a lot of people are having this issue

Re: Only getting 60 mb should be getting 300

Chrisee — Sun, 03 Nov 2024 08:08:55 GMT

@ianbro are you testing over WiFi by any chance? If so it is likely to be poor wifi in your home. However to confirm that run the Service Checker in the My Sky app and click onthe broadband link to see the speed history and the guaranteed speed for your line.

Wifi speeds are down to the layout and type of construction of your home plus the level of interference. Beyond making sure your hub is out in the open above obvious obstructions you are into spending money to get more kit.

Re: Only getting 60 mb should be getting 300

ianbro — Sun, 03 Nov 2024 15:41:53 GMT

It doesn't just stop giving the out put it used too though does it nothing has changed in my layout of my house when it was first installed was getting 289 mb not it's dogger so it's down too sky

I haven't moved the router or put up any new walls lol

Re: Only getting 60 mb should be getting 300

ianbro — Sun, 03 Nov 2024 15:43:14 GMT

Garbage isn’t it

Re: Only getting 60 mb should be getting 300

Giggsy1977 — Sun, 03 Nov 2024 16:29:35 GMT

Have you added any other devices to your network?

Maybe neighbours devices are interfering with yours?

Have you tried changing the channel the router broadcasts to?

Re: Only getting 60 mb should be getting 300

ianbro — Mon, 04 Nov 2024 10:57:52 GMT

Yeah too no avail

Re: Only getting 60 mb should be getting 300

Chrisee — Mon, 04 Nov 2024 11:10:02 GMT

@ianbro run a speedtest on a device connected by a direct ethernet cable to test if it is the WiFi or the broadband connection.