https://helpforum.sky.com/t5/Broadband/No-Broadbands/m-p/4806644#M435147 <P>Tested via sky website, it say router, WI-FI &amp; connection is good. I gave orange light on router with no internet. Turned on &amp; off still orange light, sky says no issues????</P> Sat, 02 Nov 2024 21:49:59 GMT Steve65701 2024-11-02T21:49:59Z https://helpforum.sky.com/t5/Broadband/No-Broadbands/m-p/4806644#M435147 <P>Tested via sky website, it say router, WI-FI &amp; connection is good. I gave orange light on router with no internet. Turned on &amp; off still orange light, sky says no issues????</P> Sat, 02 Nov 2024 21:49:59 GMT https://helpforum.sky.com/t5/Broadband/No-Broadbands/m-p/4806644#M435147 Steve65701 2024-11-02T21:49:59Z https://helpforum.sky.com/t5/Broadband/No-Broadbands/m-p/4806731#M435211 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3780477">@Steve65701</a>&nbsp;the standard advice is to check the lights on the the hub which you have done -see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;- If they show the hub has lost connection to the line and a simple reboot doesn't sort the issue is to log into the My Sky app and see if the service checker tells you Sky are aware of a fault affecting your line. Don't worry if it says everything is fine as that was the position when it last tested the service.</P> <P>&nbsp;</P> <P>If it doesnt tell you it's a known fault call Sky their lines are open from 8am to 9pm&nbsp;</P> Sun, 03 Nov 2024 07:17:16 GMT https://helpforum.sky.com/t5/Broadband/No-Broadbands/m-p/4806731#M435211 Chrisee 2024-11-03T07:17:16Z