https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806260#M435043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235403">@Charlie108</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies are not instant.</P> Sat, 02 Nov 2024 13:44:00 GMT caesarome 2024-11-02T13:44:00Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806129#M435010 <P>No internet connection since yesterday evening. &nbsp;Test picked up fault with hub but unable to run further test due to problem with Sky testing&nbsp;</P> Sat, 02 Nov 2024 11:33:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806129#M435010 Charlie108 2024-11-02T11:33:35Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806260#M435043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235403">@Charlie108</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies are not instant.</P> Sat, 02 Nov 2024 13:44:00 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806260#M435043 caesarome 2024-11-02T13:44:00Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806323#M435057 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235403">@Charlie108</a></SPAN>.</P> Sat, 02 Nov 2024 14:48:38 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4806323#M435057 Addie15 2024-11-02T14:48:38Z