https://helpforum.sky.com/t5/Broadband/Eifi/m-p/4806044#M434982 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235336">@JK65</a>&nbsp;you can check the speed to the hub in the Service checker in the My Sky app by clicking on the broadband link which not only shows the currebt sspeed butvalso the guaranteed speed for your line and the recent history if its lower than it should be the app can offer to book an engineer. If that is OK check nothing is blocking the wifi signals from the hub by making sure it is out in the open and abovecthings like radiators.&nbsp;<BR /><BR /></P> <P>If you have a black Sky hub if you post the connection stats forum membersxshould be able to advise further see<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">&nbsp;Find your Sky Broadband router statistics</A></P> Sat, 02 Nov 2024 10:37:21 GMT Chrisee 2024-11-02T10:37:21Z https://helpforum.sky.com/t5/Broadband/Eifi/m-p/4806025#M434980 <P>Poor WiFi even when near router&nbsp;</P> Sat, 02 Nov 2024 10:19:39 GMT https://helpforum.sky.com/t5/Broadband/Eifi/m-p/4806025#M434980 JK65 2024-11-02T10:19:39Z https://helpforum.sky.com/t5/Broadband/Eifi/m-p/4806044#M434982 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235336">@JK65</a>&nbsp;you can check the speed to the hub in the Service checker in the My Sky app by clicking on the broadband link which not only shows the currebt sspeed butvalso the guaranteed speed for your line and the recent history if its lower than it should be the app can offer to book an engineer. If that is OK check nothing is blocking the wifi signals from the hub by making sure it is out in the open and abovecthings like radiators.&nbsp;<BR /><BR /></P> <P>If you have a black Sky hub if you post the connection stats forum membersxshould be able to advise further see<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">&nbsp;Find your Sky Broadband router statistics</A></P> Sat, 02 Nov 2024 10:37:21 GMT https://helpforum.sky.com/t5/Broadband/Eifi/m-p/4806044#M434982 Chrisee 2024-11-02T10:37:21Z