https://helpforum.sky.com/t5/Broadband/Red-light-appeared-on-fibre-box-no-internet/m-p/4805495#M434815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3087899">@ClairePA</a>&nbsp;</P> <P>&nbsp;</P> <P>A red pon or los light are usually external faults that need to be reported to sky</P> <P>&nbsp;</P> <P>Contact sky as below<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Fri, 01 Nov 2024 16:28:35 GMT cookiemonsteruk 2024-11-01T16:28:35Z https://helpforum.sky.com/t5/Broadband/Red-light-appeared-on-fibre-box-no-internet/m-p/4805492#M434813 <P>Hi there. Red light has appeared on our sky fibre box thingy in the wall and an orange light on the router too. we've had no internet all afternoon. Have defuzzed (!) it all, unplugged it but still nothing. Any suggestions please thank you&nbsp;</P> Fri, 01 Nov 2024 16:26:08 GMT https://helpforum.sky.com/t5/Broadband/Red-light-appeared-on-fibre-box-no-internet/m-p/4805492#M434813 ClairePA 2024-11-01T16:26:08Z https://helpforum.sky.com/t5/Broadband/Red-light-appeared-on-fibre-box-no-internet/m-p/4805495#M434815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3087899">@ClairePA</a>&nbsp;</P> <P>&nbsp;</P> <P>A red pon or los light are usually external faults that need to be reported to sky</P> <P>&nbsp;</P> <P>Contact sky as below<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Fri, 01 Nov 2024 16:28:35 GMT https://helpforum.sky.com/t5/Broadband/Red-light-appeared-on-fibre-box-no-internet/m-p/4805495#M434815 cookiemonsteruk 2024-11-01T16:28:35Z