topic Re: WiFi keeps dropping out on multiple devices in Broadband

WiFi keeps dropping out on multiple devices

mrjimhall — Thu, 31 Oct 2024 16:44:54 GMT

Hi,

We are having problems with our WiFi. It is frustrating because I can be on a work call and the connection will just drop. The children are also complaining for their devices.

Stats:

Thanks!

Re: WiFi keeps dropping out on multiple devices

Mr+Flibbles+86 — Fri, 01 Nov 2024 10:37:34 GMT

Hi there @mrjimhall, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi keeps dropping out on multiple devices

Addie15 — Mon, 04 Nov 2024 08:59:07 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.