topic Broadband in Broadband

Broadband

Aconway12 — Thu, 31 Oct 2024 19:11:42 GMT

WiFi connection really poor, when it does eventually connect, as soon as you go on anything it drops straight back out and end up on phones data ?? This is a joke and need someone to speak to me about it please

Re: Broadband

Tom-W19 — Fri, 01 Nov 2024 11:20:17 GMT

Hi @Aconway12

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband

Addie15 — Sun, 03 Nov 2024 11:42:31 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.