topic Broadband reliability issues in Broadband

Broadband reliability issues

Gingerbaws — Thu, 31 Oct 2024 15:32:57 GMT

Over the past month my broadband connection has been very poor. This has culminated in it failing at least 5 times today. My wife works from home and this is now impacting her ability to carry out her role.

Re: Broadband reliability issues

Mr+Flibbles+86 — Fri, 01 Nov 2024 10:27:53 GMT

Hi there @Gingerbaws , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband reliability issues

Addie15 — Sun, 03 Nov 2024 10:30:45 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.