topic Re: Smart TVs poor connections and buffering when streaming in Broadband

Smart TVs poor connections and buffering when streaming

Hgee1 — Wed, 30 Oct 2024 07:15:30 GMT

At least once a week we have buffering loading things like Netflix etc run tests in the app all the time and says good. All TVs update, both smart TVs and comes up poor

Anyone else anything similar or what to do?

Re: Smart TVs poor connections and buffering when streaming

Tom-W19 — Thu, 31 Oct 2024 09:55:32 GMT

Hi @Hgee1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Smart TVs poor connections and buffering when streaming

Addie15 — Sat, 02 Nov 2024 09:56:44 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.