https://helpforum.sky.com/t5/Broadband/free-upgrade/m-p/4803799#M434367 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4233245">@Toxic672</a>&nbsp;wrote:<BR /> <P>Given these issues, would I qualify for a free replacement router without any additional fees?</P> <HR /></BLOCKQUOTE> <P>There is only one way to find out and that is to speak to them, 150 is the number to call from a Sky Talk landline or Sky Mobile phone.</P> Wed, 30 Oct 2024 22:13:30 GMT caesarome 2024-10-30T22:13:30Z https://helpforum.sky.com/t5/Broadband/free-upgrade/m-p/4803731#M434361 <P>I have a 2016 Sky router that’s recently been having issues. The Wi-Fi connection frequently drops out, though the Ethernet connection remains stable. Additionally, my Wi-Fi speeds have significantly decreased over the past few months. Given these issues, would I qualify for a free replacement router without any additional fees?</P> Wed, 30 Oct 2024 21:34:43 GMT https://helpforum.sky.com/t5/Broadband/free-upgrade/m-p/4803731#M434361 Toxic672 2024-10-30T21:34:43Z https://helpforum.sky.com/t5/Broadband/free-upgrade/m-p/4803799#M434367 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4233245">@Toxic672</a>&nbsp;wrote:<BR /> <P>Given these issues, would I qualify for a free replacement router without any additional fees?</P> <HR /></BLOCKQUOTE> <P>There is only one way to find out and that is to speak to them, 150 is the number to call from a Sky Talk landline or Sky Mobile phone.</P> Wed, 30 Oct 2024 22:13:30 GMT https://helpforum.sky.com/t5/Broadband/free-upgrade/m-p/4803799#M434367 caesarome 2024-10-30T22:13:30Z