https://helpforum.sky.com/t5/Broadband/Internet-dropped-out-after-engineers-visit/m-p/4802687#M434311 <P>We've just had a BT engineer out to check the line as the sky engineer that visited a week said the issue is with the line not the router.&nbsp;<BR />BT engineer visit today and thought the problem was solved as he repaired damage to the line. I witnessed him checking the line and had download speed of 41mps. However 10mins after he left the internet dropped out and only have a download speed of 1.7mps. Resets of the router have been carried but nothing has changed.&nbsp;<BR />After carrying out speed test there's no option to request a revisit by an engineer to further diagnose the fault.&nbsp;</P> Wed, 30 Oct 2024 19:01:49 GMT Dave2410 2024-10-30T19:01:49Z https://helpforum.sky.com/t5/Broadband/Internet-dropped-out-after-engineers-visit/m-p/4802687#M434311 <P>We've just had a BT engineer out to check the line as the sky engineer that visited a week said the issue is with the line not the router.&nbsp;<BR />BT engineer visit today and thought the problem was solved as he repaired damage to the line. I witnessed him checking the line and had download speed of 41mps. However 10mins after he left the internet dropped out and only have a download speed of 1.7mps. Resets of the router have been carried but nothing has changed.&nbsp;<BR />After carrying out speed test there's no option to request a revisit by an engineer to further diagnose the fault.&nbsp;</P> Wed, 30 Oct 2024 19:01:49 GMT https://helpforum.sky.com/t5/Broadband/Internet-dropped-out-after-engineers-visit/m-p/4802687#M434311 Dave2410 2024-10-30T19:01:49Z