topic Re: Internet keeps asking for password in Broadband

Internet keeps asking for password

Eevs — Sun, 27 Oct 2024 19:18:23 GMT

The internet keeps dropping on all devices and phones and when it does we are prompted to enter the WiFi password again. Online tests say no problems?

Re: Internet keeps asking for password

Tom-W19 — Mon, 28 Oct 2024 09:19:14 GMT

Hi @Eevs

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet keeps asking for password

Tom-W19 — Wed, 30 Oct 2024 09:28:29 GMT

Hi @Eevs

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.