Router and booster issues

Mccarthychris1 — Tue, 29 Oct 2024 21:17:12 GMT

Struggling with connection with my new router, if I plug in the WiFi booster it seems to act as a reducer.

i do a speed test and it says 135mbp then 1 min later it will cut out and kick me off the WiFi then take 1 min to re connect then kick me off a min later.

driving me insane, wish I never upgraded to the new router and faster broadband can anyone help

Re: Router and booster issues

Chrisee — Wed, 30 Oct 2024 07:57:12 GMT

@Mccarthychris1 if you have been sent a new white Sjy Max hub and have an older Sky booster stop using it as the two are not compatible. The only use for that booster will be to imporove connectivity between Sky Q boxes.

If the new hub does not provide the WiFi coverage you want you need to get the matched pod extenders that come as part of the WiFi Max add-on see https://www.sky.com/help/articles/sky-wifi-max

If you have a new black hub remember that boosters must be placed halfway between where you need the boost and wherecghe hub is located otherwise they will act as "reducers" as they need a strong connection to the hub to work.

topic Router and booster issues in Broadband

Router and booster issues

Re: Router and booster issues