topic Sky fibre broadband installed today not working in Broadband

Sky fibre broadband installed today not working

TyronG — Tue, 29 Oct 2024 12:33:47 GMT

Sky fibre was installed today. Engineer left and all was fine. I had a few circuit trips when electrician was testing circuits. I have waited over half an hour and still no wifi. There is an amber light flashing slowly. Please let me know how to fix.

Re: Sky fibre broadband installed today not working

Greenfingers001 — Wed, 30 Oct 2024 09:06:02 GMT

Hi there @TyronG , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky fibre broadband installed today not working

Mr+Flibbles+86 — Fri, 01 Nov 2024 09:05:25 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks