topic Re: Broadband problems in Broadband

Broadband problems

willis16 — Mon, 28 Oct 2024 20:43:29 GMT

Hi I have to reboot my hub every week the signal is week also my sky q boxes keep stop and starting when watching programs some days I'm not very happy at all

Re: Broadband problems

Tom-W19 — Tue, 29 Oct 2024 09:39:14 GMT

Hi @willis16

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband problems

Addie15 — Thu, 31 Oct 2024 10:54:34 GMT

Update-We are closing this session after no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.