topic No wifi in Broadband

No wifi

Sha291 — Mon, 28 Oct 2024 22:37:20 GMT

My router will not connect to wifi. The lite is on orange

Re: No wifi

caesarome — Mon, 28 Oct 2024 22:46:38 GMT

@Sha291

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No wifi

Laurashez85 — Tue, 29 Oct 2024 00:51:52 GMT

Same issue except all my lights are green. Service checker etc say all fine. Nothing connecting to WiFi can get internet. Happens at least one if not twice a week late evenings which is getting really irritating now.