https://helpforum.sky.com/t5/Broadband/What-on-Earth-does-this-mean/m-p/4800165#M433498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1541753">@Greytide17</a>&nbsp;looks like who ever updated the order info linked it to the internal case ref which like such systems means losds to Sky staff but nothing to customers. If you call Sky the agent can probably explain what the implications are. However &nbsp;at a guess its something like &nbsp;"waiting on update from Openreach" as that is by far the most common status where an order is not preceding as planned.&nbsp;</P> Mon, 28 Oct 2024 16:00:58 GMT Chrisee 2024-10-28T16:00:58Z https://helpforum.sky.com/t5/Broadband/What-on-Earth-does-this-mean/m-p/4800100#M433484 <P>I have received this on my Request for Help thread, does anyone know what it means??</P><P>&nbsp;</P><P><FONT face="arial black,avant garde"><STRONG>Broadband and talk order update.</STRONG></FONT></P><DIV class=""><DIV class=""><SPAN>Created&nbsp;19 Sep 2024 05:20 AM</SPAN><SPAN>&nbsp;</SPAN>|<SPAN>&nbsp;</SPAN><SPAN>Last updated&nbsp;28 Oct 2024 13:12 PM</SPAN><SPAN>&nbsp;</SPAN>|<SPAN>&nbsp;</SPAN><SPAN>Case number:&nbsp;3xxxxxxxx</SPAN></DIV></DIV><P class="">NON BOT AE</P> Mon, 28 Oct 2024 15:16:35 GMT https://helpforum.sky.com/t5/Broadband/What-on-Earth-does-this-mean/m-p/4800100#M433484 Greytide17 2024-10-28T15:16:35Z https://helpforum.sky.com/t5/Broadband/What-on-Earth-does-this-mean/m-p/4800165#M433498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1541753">@Greytide17</a>&nbsp;looks like who ever updated the order info linked it to the internal case ref which like such systems means losds to Sky staff but nothing to customers. If you call Sky the agent can probably explain what the implications are. However &nbsp;at a guess its something like &nbsp;"waiting on update from Openreach" as that is by far the most common status where an order is not preceding as planned.&nbsp;</P> Mon, 28 Oct 2024 16:00:58 GMT https://helpforum.sky.com/t5/Broadband/What-on-Earth-does-this-mean/m-p/4800165#M433498 Chrisee 2024-10-28T16:00:58Z