https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4799563#M433339 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228827">@Ken44</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 28 Oct 2024 08:59:04 GMT Tom-W19 2024-10-28T08:59:04Z https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4799032#M433160 <P>WiFi latency at 132ms, upload at 0.45 Mbps and download at 0.46 Mbps. And yet the sky test says everything is functioning correctly.&nbsp; e.g. upload &gt;70.</P><P>What actions should I take?</P> Sun, 27 Oct 2024 15:48:26 GMT https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4799032#M433160 Ken44 2024-10-27T15:48:26Z https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4799563#M433339 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228827">@Ken44</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 28 Oct 2024 08:59:04 GMT https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4799563#M433339 Tom-W19 2024-10-28T08:59:04Z https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4802012#M434085 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4228827">@Ken44</a></SPAN></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>An invite was sent but there was no response within 48 hours so it has automatically closed.</P> <P>If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.</P> Wed, 30 Oct 2024 08:59:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi-speed-vey-low/m-p/4802012#M434085 Tom-W19 2024-10-30T08:59:55Z