topic WI-FI does not seem super fast in Broadband

WI-FI does not seem super fast

mouser1 — Sun, 27 Oct 2024 09:16:17 GMT

Hello we have been with SKY for over two weeks now the WI-FI does not seem super fast at times for example it takes time to send messenger messages they sit at sending for a while I keep switching off and on my phone to get them sent through .

Re: WI-FI does not seem super fast

Tom-W19 — Mon, 28 Oct 2024 08:49:45 GMT

Hi @mouser1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WI-FI does not seem super fast

Tom-W19 — Wed, 30 Oct 2024 08:50:29 GMT

Hi @mouser1

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.