https://helpforum.sky.com/t5/Broadband/Broadband-Router/m-p/4797918#M432762 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3129609">@KGallagher11</a>&nbsp;</P> <P>&nbsp;</P> <P>It sounds like you have a line fault and you'll need to contact Sky for an engineer to be assigned to look at the fault. First, use the Sky App whilst connected to mobile network and see whether a line test will allow you to book an engineer to investigate.</P> Sat, 26 Oct 2024 11:35:29 GMT mae-3 2024-10-26T11:35:29Z https://helpforum.sky.com/t5/Broadband/Broadband-Router/m-p/4797851#M432726 The internet light on my router is staying orange, can't get connected to internet on any devices. Sat, 26 Oct 2024 10:44:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Router/m-p/4797851#M432726 KGallagher11 2024-10-26T10:44:38Z https://helpforum.sky.com/t5/Broadband/Broadband-Router/m-p/4797918#M432762 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3129609">@KGallagher11</a>&nbsp;</P> <P>&nbsp;</P> <P>It sounds like you have a line fault and you'll need to contact Sky for an engineer to be assigned to look at the fault. First, use the Sky App whilst connected to mobile network and see whether a line test will allow you to book an engineer to investigate.</P> Sat, 26 Oct 2024 11:35:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-Router/m-p/4797918#M432762 mae-3 2024-10-26T11:35:29Z