https://helpforum.sky.com/t5/Broadband/Broadband-keeps-crashing/m-p/4797887#M432747 My broadband keeps crashing Sat, 26 Oct 2024 11:08:35 GMT DavidRae 2024-10-26T11:08:35Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-crashing/m-p/4797887#M432747 My broadband keeps crashing Sat, 26 Oct 2024 11:08:35 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-crashing/m-p/4797887#M432747 DavidRae 2024-10-26T11:08:35Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-crashing/m-p/4798133#M432833 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4227763">@DavidRae</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 26 Oct 2024 14:46:31 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-crashing/m-p/4798133#M432833 Highlinder 2024-10-26T14:46:31Z