https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4797475#M432603 <P>The internet has gone off .. this happened two weeks ago also. &nbsp;The router is very warm to touch. &nbsp;We have unplugged it and will leave it for a while. &nbsp;<BR />I think we may need a new router box?&nbsp;</P> Fri, 25 Oct 2024 17:56:51 GMT Riona1 2024-10-25T17:56:51Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4797475#M432603 <P>The internet has gone off .. this happened two weeks ago also. &nbsp;The router is very warm to touch. &nbsp;We have unplugged it and will leave it for a while. &nbsp;<BR />I think we may need a new router box?&nbsp;</P> Fri, 25 Oct 2024 17:56:51 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4797475#M432603 Riona1 2024-10-25T17:56:51Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4801030#M433770 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4227333">@Riona1</a>&nbsp;</P> <P>Did you contact Sky to report the outage? Sky usually dont automatically recongise an outage.</P> <P>&nbsp;</P> <P>The Sky hub is completely normal to be warm to the touch, its not a problem if it comes too hot that it burns.</P> Tue, 29 Oct 2024 11:48:04 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/4801030#M433770 jamesn123 2024-10-29T11:48:04Z