topic Re: Work VPN not connecting in Broadband

Work VPN not connecting

BucketteHome — Thu, 24 Oct 2024 08:09:06 GMT

I can connect but I am not able to access their shared drive. However this works if I use the hotspot on my iPhone. I work in the IT department and it is a sky issue we cannot resolve on my personal Wifi. We recently moved from BT and this was not an issue, i could even manipulate my IP and Subnet mask to block/unblock features, but this makes no difference on Sky Hub.

Re: Work VPN not connecting

Tom-W19 — Fri, 25 Oct 2024 08:12:45 GMT

Hi @BucketteHome

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147