https://helpforum.sky.com/t5/Broadband/Sky-Q-box-cannot-connect-to-router/m-p/4796758#M432386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081360">@SightlessLaffey</a>&nbsp;What colour is your Sky hub? If it is the latest white type your Sky Q mini cannot connect to it by WiFi insteead you link the mini to the main Q box using wps. Press the wps button on the mini so the led starts flashing do the same on the Sky Q box and if close enough the two should connect.</P> Fri, 25 Oct 2024 06:59:21 GMT Chrisee 2024-10-25T06:59:21Z https://helpforum.sky.com/t5/Broadband/Sky-Q-box-cannot-connect-to-router/m-p/4796663#M432341 <P>Our Broadband signal appears to be down, but the WiFi test online shows no issues. We cannot use the Mini box for multi room as the main Sky Q box says;</P><P><span class="lia-unicode-emoji" title=":warning:">⚠️</span> There is a problem connecting to your broadband router. If you want to connect to a different router, select Reset.</P><P>&nbsp;</P><P>I've followed the help guidance and have reset all devices now multiple times, without any success, it's becoming a joke how bad the connection has been recently.</P><P>&nbsp;</P> Thu, 24 Oct 2024 22:24:01 GMT https://helpforum.sky.com/t5/Broadband/Sky-Q-box-cannot-connect-to-router/m-p/4796663#M432341 SightlessLaffey 2024-10-24T22:24:01Z https://helpforum.sky.com/t5/Broadband/Sky-Q-box-cannot-connect-to-router/m-p/4796758#M432386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081360">@SightlessLaffey</a>&nbsp;What colour is your Sky hub? If it is the latest white type your Sky Q mini cannot connect to it by WiFi insteead you link the mini to the main Q box using wps. Press the wps button on the mini so the led starts flashing do the same on the Sky Q box and if close enough the two should connect.</P> Fri, 25 Oct 2024 06:59:21 GMT https://helpforum.sky.com/t5/Broadband/Sky-Q-box-cannot-connect-to-router/m-p/4796758#M432386 Chrisee 2024-10-25T06:59:21Z