https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796648#M432334 <P>I have the white one</P> Thu, 24 Oct 2024 21:20:34 GMT Ben1607 2024-10-24T21:20:34Z https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796600#M432321 <P>My download speed is around 20-30mbps if this can't get sorted I'm leaving and finding a better solution.</P> Thu, 24 Oct 2024 20:04:34 GMT https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796600#M432321 Ben1607 2024-10-24T20:04:34Z https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796627#M432324 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226525">@Ben1607</a>&nbsp; black or white router from Sky?</P> Thu, 24 Oct 2024 20:37:52 GMT https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796627#M432324 Highlinder 2024-10-24T20:37:52Z https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796648#M432334 <P>I have the white one</P> Thu, 24 Oct 2024 21:20:34 GMT https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4796648#M432334 Ben1607 2024-10-24T21:20:34Z https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4797174#M432510 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226525">@Ben1607</a>&nbsp; what speed does it say that you get when you run the directions below</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Fri, 25 Oct 2024 13:06:45 GMT https://helpforum.sky.com/t5/Broadband/Download-speed/m-p/4797174#M432510 Highlinder 2024-10-25T13:06:45Z