https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796565#M432311 <P>I have no internet and haven't for 4 hours&nbsp;</P> Thu, 24 Oct 2024 19:33:43 GMT Kaz1 2024-10-24T19:33:43Z https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796546#M432304 <P>My green light has gone of and no internet&nbsp;</P> Thu, 24 Oct 2024 19:21:22 GMT https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796546#M432304 Sophie15 2024-10-24T19:21:22Z https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796565#M432311 <P>I have no internet and haven't for 4 hours&nbsp;</P> Thu, 24 Oct 2024 19:33:43 GMT https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796565#M432311 Kaz1 2024-10-24T19:33:43Z https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796628#M432325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226474">@Sophie15</a>&nbsp; &amp; <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4226491">@Kaz1</a>&nbsp; Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Thu, 24 Oct 2024 20:38:47 GMT https://helpforum.sky.com/t5/Broadband/No-i/m-p/4796628#M432325 Highlinder 2024-10-24T20:38:47Z