https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4796554#M432309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4076337">@IanH6</a>&nbsp;</P> <P>&nbsp;</P> <P>You need to check the age setting in Sky Broadband Shield: the default (13) blocks some social media access.</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-start</A>&nbsp;</P> Thu, 24 Oct 2024 19:34:25 GMT TimmyBGood 2024-10-24T19:34:25Z https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4796538#M432302 <P>Just had new broadband router installed, not able to connect to WhatsApp only working with 5G have reset network settings on phone anyone else have any idea what I should do now&nbsp;</P> Thu, 24 Oct 2024 19:12:53 GMT https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4796538#M432302 IanH6 2024-10-24T19:12:53Z https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4796554#M432309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4076337">@IanH6</a>&nbsp;</P> <P>&nbsp;</P> <P>You need to check the age setting in Sky Broadband Shield: the default (13) blocks some social media access.</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-broadband-shield-start</A>&nbsp;</P> Thu, 24 Oct 2024 19:34:25 GMT https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4796554#M432309 TimmyBGood 2024-10-24T19:34:25Z https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4798475#M432957 <P>Thanks seems to have done the trick&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 26 Oct 2024 20:42:32 GMT https://helpforum.sky.com/t5/Broadband/Trouble-connecting-to-WhatsApp/m-p/4798475#M432957 IanH6 2024-10-26T20:42:32Z