https://helpforum.sky.com/t5/Broadband/Charge-despite-returning-box/m-p/4794703#M431818 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224772">@Aude1</a>&nbsp;hopefully you kept the proof of posting if you have give Sky a call butveven if you havent the email should be enough for the charge to be cancelled.</P> Wed, 23 Oct 2024 07:33:44 GMT Chrisee 2024-10-23T07:33:44Z https://helpforum.sky.com/t5/Broadband/Charge-despite-returning-box/m-p/4794694#M431814 <P>Hello,&nbsp;</P><P>I have returned my Sky box in its original package with the return label within the time frame.</P><P>Can something be done about this please?</P><P>&nbsp;</P><P>I did receive an email saying&nbsp;</P><P>"</P><DIV class=""><DIV class=""><DIV class="">Thank you for returning our Sky kit</DIV><DIV class=""><SPAN>14/10/2024 at 9:06 pm</SPAN></DIV><DIV class="">&nbsp;</DIV></DIV></DIV><DIV class=""><SPAN>Hello my name,</SPAN></DIV><DIV class=""><DIV class=""><P>Just a quick note to say thank you for sending back our Sky kit - it's now with our courier and will be with us shortly.</P><P>In the meantime, if you come across anything you should have returned, please order some more packaging <A href="https://trackmyorder.sky.com/" target="_blank" rel="noopener"><STRONG>here</STRONG></A></P></DIV></DIV> Wed, 23 Oct 2024 07:23:40 GMT https://helpforum.sky.com/t5/Broadband/Charge-despite-returning-box/m-p/4794694#M431814 Aude1 2024-10-23T07:23:40Z https://helpforum.sky.com/t5/Broadband/Charge-despite-returning-box/m-p/4794703#M431818 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224772">@Aude1</a>&nbsp;hopefully you kept the proof of posting if you have give Sky a call butveven if you havent the email should be enough for the charge to be cancelled.</P> Wed, 23 Oct 2024 07:33:44 GMT https://helpforum.sky.com/t5/Broadband/Charge-despite-returning-box/m-p/4794703#M431818 Chrisee 2024-10-23T07:33:44Z