https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794185#M431637 <P>Hi,</P><P>&nbsp;</P><P>Finally got our ont and plugged the hub in but still no connection after three hours. We tried everything following the steps on the sky app but still no luck. Any advice?</P> Tue, 22 Oct 2024 16:29:56 GMT kakakaka 2024-10-22T16:29:56Z https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794185#M431637 <P>Hi,</P><P>&nbsp;</P><P>Finally got our ont and plugged the hub in but still no connection after three hours. We tried everything following the steps on the sky app but still no luck. Any advice?</P> Tue, 22 Oct 2024 16:29:56 GMT https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794185#M431637 kakakaka 2024-10-22T16:29:56Z https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794193#M431640 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4213959">@kakakaka</a>&nbsp;</P> <P>Was your activation day today? Have you had a text telling you the service is live?</P> Tue, 22 Oct 2024 16:36:53 GMT https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794193#M431640 jamesn123 2024-10-22T16:36:53Z https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794208#M431647 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795380">@jamesn123</a>&nbsp;we had an engineer come by today! they mentioned that the service would be up and running after the hub was done updating (which allegedly takes ten minutes) but it's still on amber light now, so..</P> Tue, 22 Oct 2024 16:45:46 GMT https://helpforum.sky.com/t5/Broadband/Amber-light-on-broadband/m-p/4794208#M431647 kakakaka 2024-10-22T16:45:46Z