topic Re: Applying charges in Broadband

Applying charges

J-gra — Tue, 22 Oct 2024 13:05:40 GMT

I've returned sky hub and cables and have proof of posting and tracking states it was delivered 18/09 but I have an email saying I will be charged for not returning

Re: Applying charges

cookiemonsteruk — Tue, 22 Oct 2024 13:28:05 GMT

@J-gra

Please keep an eye on the forum using a chrome browser

I've escalated your post via the community chat. This link explains how it works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for a red and blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Re: Applying charges

Mr+Flibbles+86 — Tue, 22 Oct 2024 13:30:05 GMT

Thanks for escalating this. We’ve sent an invite to @J-gra to chat.