topic Re: Connection issues in Broadband

Connection issues

Rapinder — Sat, 19 Oct 2024 08:32:26 GMT

Hi, my internet light on the router is still orange and it’s saying the issue has been resolved can You check this please

Re: Connection issues

Mr+Flibbles+86 — Sun, 20 Oct 2024 07:28:03 GMT

Hi there @Rapinder , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Connection issues

Mr+Flibbles+86 — Tue, 22 Oct 2024 07:38:38 GMT

We are still looking to help you @Rapinder. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks