topic Re: Internet in Broadband

Internet

Darren1981 — Sat, 19 Oct 2024 03:46:25 GMT

Hi I was sent a new router an I've tried to connect now my internet is down

Re: Internet

Mr+Flibbles+86 — Sun, 20 Oct 2024 07:26:55 GMT

Hi there @Darren1981 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet

Mr+Flibbles+86 — Tue, 22 Oct 2024 07:37:22 GMT

We are still looking to help you @Darren1981. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks