topic Re: wifi connection in Broadband

wifi connection

molly56 — Mon, 21 Oct 2024 23:48:55 GMT

my wifi isn't working there is two green lights and two orange lights but says when i test my connection and wifi on the app and it says it's good but there isn't y no connection or wifi on at the moment

Re: wifi connection

Mb20201 — Mon, 21 Oct 2024 23:50:51 GMT

Mines exactly the same. Restarted reset etc and still nothing

Re: wifi connection

James+Daley — Mon, 21 Oct 2024 23:58:01 GMT

Me too - exactly the same. Rebooting has not change the solid green light for internet. MySky says there's an issue, but when it checks broadband & WiFi, it says everything is working correctly.

Re: wifi connection

molly56 — Tue, 22 Oct 2024 00:02:10 GMT

yes mine is now just two green lights and still no connection

Re: wifi connection

Rizwan_A — Tue, 22 Oct 2024 00:05:18 GMT

Same! Seems like the whole of UK is down

Re: wifi connection

molly56 — Tue, 22 Oct 2024 00:07:31 GMT

so we anit the only ones the whole of uk that had sky am i right is down we tryed everything and notbink at first had 2 green light and 2 orange then went to just 2 green lights

Re: wifi connection

LesleyUrbanG — Tue, 22 Oct 2024 00:10:22 GMT

I am having exactly the same problem, two green lights and two orange lights with those being internet and voice solid orange.

i have unplugged the route several times and it's not making a difference.

Ran the test through the sky app and online and it's saying that everything is fine.

Re: wifi connection

Rizwan_A — Tue, 22 Oct 2024 00:10:56 GMT

Yes it seems everyone who's with sky has no Internet right now

Re: wifi connection

jonojenno3 — Tue, 22 Oct 2024 00:11:52 GMT

Same here check says it's good but it's not as usual, really need to find a new provider had enough of sky

Re: wifi connection

ChloeD9 — Tue, 22 Oct 2024 00:15:11 GMT

@molly56 mine is the exact same and again the app is saying my Wi-Fi is up to speed

Re: wifi connection

Kaldorama — Tue, 22 Oct 2024 00:26:15 GMT

I'm in Huddersfield (West Yorkshire) and it's been down (WiFi) for about 45 mins - just negotiated another two year contract tract on Friday - #Doh! #Useless

Re: wifi connection

ChloeD9 — Tue, 22 Oct 2024 00:30:04 GMT

I'm in Huddersfield West Yorkshire too and mine has been down over an hour now.

Re: wifi connection

Bonbon — Tue, 22 Oct 2024 00:30:52 GMT

Same here !

Re: wifi connection

luzman — Tue, 22 Oct 2024 00:31:14 GMT

Down here too. Same symptoms

Re: wifi connection

Irritated101 — Tue, 22 Oct 2024 00:44:48 GMT

Glad I'm not the only one. Exact same problem here in Glasgow. 2 green lights. No Internet. Tried rebooting, didn't work. Yet the service checker says everything in your area looks fine

Re: wifi connection

Magda11 — Tue, 22 Oct 2024 04:27:25 GMT

My are all green but internet is so slow.... app showing all ok. Ithas been like this few times now.... sky please sort it out.

Re: wifi connection

Chrisee — Tue, 22 Oct 2024 06:17:05 GMT

@Magda11 you are notvtalking to Sky by posting in thecforum if you want their helpmyou havecto call them.