https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4793250#M431310 <P>My broadband is showing ok through the service check but is not working in reality. Unable to stream anything. No apps working. Unable to download. This has been going on since sunday 20/10. I have reset etc but no improvement.</P> Mon, 21 Oct 2024 20:37:18 GMT Ebs1987 2024-10-21T20:37:18Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4793250#M431310 <P>My broadband is showing ok through the service check but is not working in reality. Unable to stream anything. No apps working. Unable to download. This has been going on since sunday 20/10. I have reset etc but no improvement.</P> Mon, 21 Oct 2024 20:37:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4793250#M431310 Ebs1987 2024-10-21T20:37:18Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4793288#M431316 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4223487">@Ebs1987</a>&nbsp;</P> <P>Try running the line test here</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 21 Oct 2024 21:28:36 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4793288#M431316 caesarome 2024-10-21T21:28:36Z