topic Re: 5GHZ/2,5GHZ? in Broadband

5GHZ/2,5GHZ?

Matt0101 — Mon, 21 Oct 2024 16:04:17 GMT

Good Afternoon

My router is a few months old and i presume is 5ghz how do i activate 2.5ghz please any help would be greatly appricatied.

PS hope this reaches an actual human being !!!

Regards

Matthew

Re: 5GHZ/2,5GHZ?

cookiemonsteruk — Mon, 21 Oct 2024 16:05:35 GMT

@Matt0101

Which hub do you have?

Re: 5GHZ/2,5GHZ?

Matt0101 — Mon, 21 Oct 2024 16:09:28 GMT

Hello Cookie

Model: SR213-02-UK-wht is this the correct one ?

Re: 5GHZ/2,5GHZ?

cookiemonsteruk — Mon, 21 Oct 2024 16:09:35 GMT

@Matt0101

Try the link below to either seperate the wifi for two distinct ssids for the black hubs or

Temporarily disable 5ghz to allow 2.4ghz devices to connect

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

Re: 5GHZ/2,5GHZ?

cookiemonsteruk — Mon, 21 Oct 2024 16:11:39 GMT

@Matt0101

@Matt0101 wrote:

Hello Cookie

Model: SR213-02-UK-wht is this the correct one ?

Then you need to disable 5ghz temporarily so 2.4ghz devices can connect

Re: 5GHZ/2,5GHZ?

Matt0101 — Mon, 21 Oct 2024 16:19:24 GMT

Which login details is it please my sky id (app) or login details on the router ?

Re: 5GHZ/2,5GHZ?

cookiemonsteruk — Mon, 21 Oct 2024 16:22:55 GMT

@Matt0101

For the max router sr213 you use the my sky app so i don't think there are any log in details. The process should be in my link above just toggle down to the white sky max procedure

Re: 5GHZ/2,5GHZ?

TimmyBGood — Mon, 21 Oct 2024 16:23:43 GMT

@Matt0101

Username is admin, password is the WiFi key (unless you've changed this)

Edit: oops, not for the 213 (Max Hub)