topic Re: Robbing dogs in Broadband

Contract renewed

Luwkey — Tue, 22 Oct 2024 09:39:27 GMT

You guys frobbed me added charges illegally i fi ished my contract and you renewed it without my permission charged me two months I never used remove the charge or I leave I have sky mobile I've used 4 years laid on time everytime like my Web was I left cos sky Web is terrible but I honored my contract then left and these dogs renewed me without my permission so remove the charge or I seek legal action

Moderator note: Changed title to reflect topic more.

Re: Robbing dogs

Daniel0210 — Mon, 21 Oct 2024 13:47:17 GMT

@Luwkey

I'm afraid your rant is only to fellow Sky customers and not to Sky. Perhaps you'd like to provide some details as to

what service you cancelled (just Broadband/Talk)?
how you cancelled
did you receive an email from Sky acknowledging the cancellation

Re: Contract renewed

Kelsingra — Wed, 23 Oct 2024 07:49:50 GMT

Hey @Luwkey

Welcome to the Sky Community! I'm sorry to hear that you have issues cancelling your Sky contract.

I would suggest you to get in touch with our support teams.

If you need to call and already have a Sky Mobile or a Sky Talk landline call free by dialling 150, or you can use:
https://www.sky.com/help/home

UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.