https://helpforum.sky.com/t5/Broadband/No-Wi-Fi/m-p/4791826#M431034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561664">@cjrees83</a>&nbsp;</P> <P>&nbsp;</P> <P>When you have a smartphone with access to the 4G/5G network you should be able to run the Sky App whilst logged into your main account and run a diagnostic test and it should allow one to book an engineer when it finds a fault such as yours or inform you of ongoing work.</P> Sun, 20 Oct 2024 12:35:35 GMT mae-3 2024-10-20T12:35:35Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi/m-p/4791805#M431030 <P>No Wi-Fi or internet connection</P> Sun, 20 Oct 2024 12:22:55 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi/m-p/4791805#M431030 cjrees83 2024-10-20T12:22:55Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi/m-p/4791826#M431034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561664">@cjrees83</a>&nbsp;</P> <P>&nbsp;</P> <P>When you have a smartphone with access to the 4G/5G network you should be able to run the Sky App whilst logged into your main account and run a diagnostic test and it should allow one to book an engineer when it finds a fault such as yours or inform you of ongoing work.</P> Sun, 20 Oct 2024 12:35:35 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi/m-p/4791826#M431034 mae-3 2024-10-20T12:35:35Z