topic Keeps going blank on screen in Broadband

Keeps going blank on screen

Cherylapp — Sun, 20 Oct 2024 09:43:05 GMT

My sky keeps going off, for a few secs to a black blank screen then sometimes it comes on or sometimes the wheel comes on. Been doing this off and on for two days now.

can you help?

Re: Keeps going blank on screen

Mr+Flibbles+86 — Mon, 21 Oct 2024 07:23:29 GMT

Hi there @Cherylapp , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Keeps going blank on screen

Cherylapp — Mon, 21 Oct 2024 07:59:34 GMT

Thank ypu