https://helpforum.sky.com/t5/Broadband/Wifi-speed-below-minimum-guaranteed/m-p/4791647#M430993 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1612.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104765iB1EF3A75C7B59C05/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1612.png" alt="IMG_1612.png" /></span> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1611.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104766i78806256BEC7BC54/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1611.png" alt="IMG_1611.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1610.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104767i723FE677F4AF4BCC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1610.png" alt="IMG_1610.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1608.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104768i74944066F4AD0C57/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1608.png" alt="IMG_1608.png" /></span></P><P> </P><P>&nbsp;</P><P>The past couple of days the wifi has seemed really slow downloading and uploading and laggy while online gaming. Usually we get around 70 down and 15-20 upload. At the minute it's about 30-35 down and 1-2 upload. The contract states our minimum is 69 yet they won't do anything about fixing it?&nbsp;Is there anything else I can do?</P><P>&nbsp;</P> Sun, 20 Oct 2024 09:29:43 GMT CJollands 2024-10-20T09:29:43Z https://helpforum.sky.com/t5/Broadband/Wifi-speed-below-minimum-guaranteed/m-p/4791647#M430993 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1612.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104765iB1EF3A75C7B59C05/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1612.png" alt="IMG_1612.png" /></span> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1611.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104766i78806256BEC7BC54/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1611.png" alt="IMG_1611.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1610.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104767i723FE677F4AF4BCC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1610.png" alt="IMG_1610.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1608.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104768i74944066F4AD0C57/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1608.png" alt="IMG_1608.png" /></span></P><P> </P><P>&nbsp;</P><P>The past couple of days the wifi has seemed really slow downloading and uploading and laggy while online gaming. Usually we get around 70 down and 15-20 upload. At the minute it's about 30-35 down and 1-2 upload. The contract states our minimum is 69 yet they won't do anything about fixing it?&nbsp;Is there anything else I can do?</P><P>&nbsp;</P> Sun, 20 Oct 2024 09:29:43 GMT https://helpforum.sky.com/t5/Broadband/Wifi-speed-below-minimum-guaranteed/m-p/4791647#M430993 CJollands 2024-10-20T09:29:43Z https://helpforum.sky.com/t5/Broadband/Wifi-speed-below-minimum-guaranteed/m-p/4791727#M431012 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4221001">@CJollands</a>&nbsp;wrote:<BR /> <P> </P> <P><SPAN><SPAN>Th</SPAN>e contract states our minimum is 69 yet they won't do anything about fixing it?&nbsp;</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN>Have you been officially notified that's the case and offered the option to leave the contract without penalty?</SPAN></STRONG></P> <P>&nbsp;</P> <P><SPAN>Is there anything else I can do?</SPAN></P> <P>&nbsp;</P> <P><STRONG><SPAN>Realistically not a lot: Openreach is reducing copper line support as it transitions the national network to optical cable and so any other Openreach ISP is likely to offer a reduced 'guarantee'&nbsp;</SPAN></STRONG></P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>&nbsp;</P> Sun, 20 Oct 2024 10:56:11 GMT https://helpforum.sky.com/t5/Broadband/Wifi-speed-below-minimum-guaranteed/m-p/4791727#M431012 TimmyBGood 2024-10-20T10:56:11Z